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Deliver good value right from the start to gain the early mover advantage

Senthil Shanmugasundaram, President and Co-founder, EDS Technologies
Friday, September 05, 2008

Senthil Senthil Shanmugasundaram estimates the Indian product lifecycle management to be more than $100 million and expects it to grow at more than 30 percent annually for the next few years. He believes that channel partners who can bring in market knowledge, good customer support right from beginning have a lot to benefit from this space.

EDS Technology is aggressively tapping the India market with its product lifecycle management (PLM) solutions. What is your strategy to drive the acceptance of your products?

The Indian market is in an aggressive growth mode. All around us you will see adoption of new technology in manufacturing with the focus on reduced cost and performance. This
requires a high level of commitment to bring in new products with shorter lead-time. Also in today's competitive world,

innovation is vital.The company that can deliver a good value right from the beginning will gain the early mover advantage and to sustain this, our customers are constantly innovating new products using new processes and techniques with a higher reliability.

EDS Technologies has tied up with industry leading solutions in the PLM space. It is focusing on the manufacturing space mainly in the SME segment as well as engineering services organization and government and defence establishments.

You have partnered with Dassault Systems recently; brief us about the tie-up.
Dassault Systemes is the world's leading PLM solution provider. We are one of their oldest business partners in India, and are currently supporting more than 700 plus customers in using their solutions for their day-to-day activities. With Dassault Systems' range of solution, we are able to give our customer a complete range of product suite and we can configure them to specific customer requirements.

What new initiatives and products can we expect from EDS for the India market this year?
We plan to bring in initiatives that will focus on specific verticals. We will have highly specialized domain experts who can also bring in value to the customer in configuring the right solutions for their requirement as well as helping them to implement the complete PLM into their process.

We reach our customers through various ways. The most prominent one is our direct sales force meeting the customers face-to-face and working with them to understand their requirement. We also participate in a wide range of industry events as well as conduct technology shows, direct mail campaigns and industry specific solutions.

How widespread is the Indian PLM market?
The Indian market is just about maturing in this space. There are very few customers who have adopted this technology successfully in its totality and are reaping rich benefits. Many players have made their first entry in product design and are now looking at extending from product design to managing its full lifecycle.

Given the huge opportunity in the SMB space in India, are you looking at entering this arena?
We are already very active in the SMB space and have a large number of customers using our solutions. We are very strong in the automotive, aerospace and in tooling industry segments. We provide them total solutions in the PLM space including very specialized solutions in die design, styling, sheet metal design, casting solutions, etc.

 
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