EDS Technologies Pvt Ltd Bangalore, 2nd November 2006.

Bangalore based EDS Technologies Pvt Ltd, India’s largest PLM(Product Lifecycle Management) and RTVS(Real Time Visual Simulation) solutions provider in their Endeavour to provide faster response and support to their customers across the country, recently announced a country-wide TOLL FREE technical support number – 1-800-425-3378 (EDST).

This TOLL FREE number is dedicated to EDST customers across the country who can now log in their support requests or queries Monday through Friday during working hours ( 9:00 am to 6.30 pm ). All support requests logged in would be assured with a response within 24 Hours to any customer county-wide. “With a large and growing customer base in India, it was extremely critical to have one single TOLL FREE number to streamline and speed up response time to our customers. Being able to respond to our customers on time every time is a key to our business and customer-satisfaction. Our entire team at EDST is committed to customer-satisfaction and this TOLL FREE number is yet another initiative by EDST to meet the growing tech-support requirements from our customer base in India said, Mr. S Senthil, President, EDS Technologies.

Technical Director at EDST, Mr. V. Karthikeyan added, 1-800-425-EDST (1-800-425-3378) was created to provide a free alternative to our customers against the regular telephone lines. The Toll Free technical support number delivers easy access to customers logging support requests or queries. We encourage all our customers to utilize the Toll Free technical support number. This will enable us record all issues and support queries through a channelised process for effective monitoring of the entire call history of our customers. With this, we are better poised to provide unparalleled and unprecedented customer support through dedicated, highly skilled and focused technical specialists.

About EDS Technologies:

EDS Technologies Pvt Ltd, a premier business partner of IBM & Dassault Systemes in India and the largest PLM and RTVS solutions and service provider started its operations in 1995, with its head quarters in Bangalore, and having a presence in Delhi, Pune, Mumbai, Chennai and Hyderabad.

EDS Technologies plays a vital role in implementing CATIA V4, CATIA V5, ENOVIA, SIMULIA PLM Solutions, and CAA in India across various industry segments. EDST supports more than 2100 CATIA licenses across India for more than 600 customer sites over the past 12 Years. EDST has met with phenomenal success in executing the PLM needs of Automotive, Aerospace, Manufacturing clients, SMB’s and their suppliers in India.